Refer NDIS participants to our team.
We welcome referrals from support coordinators, plan managers, allied health professionals, community organisations, GPs and self-referrals from participants and families.
All referrals are confidential and responded to within one business day.
Who can make a referral
We accept referrals from professional partners, community organisations and direct participant enquiries.
Support coordinators
Refer participants who need quality daily living supports, cleaning services or additional support coordination.
Plan managers
Connect participants with reliable service providers who maintain clear documentation and invoicing.
Allied health professionals
Refer clients who would benefit from ongoing support to implement therapy goals and build skills.
Health & community services
Refer clients from hospitals, GPs, community health centres or disability support organisations.
Our service strengths
We provide high-quality support across multiple NDIS categories to meet diverse participant needs.
Support coordination
We help participants understand and maximise their NDIS plan, connect with services and build capacity to coordinate their own supports over time.
- ✓Plan implementation support
- ✓Service provider coordination
- ✓Crisis and complex support coordination
Daily living support
Practical assistance with everyday activities to help participants live independently and achieve their goals in their own home.
- ✓Personal care and hygiene
- ✓Domestic assistance
- ✓Meal preparation
- ✓Community access
Plan management
Professional financial administration of NDIS funding including paying invoices, tracking budgets and providing clear statements.
- ✓Invoice processing and payment
- ✓Budget tracking and reporting
- ✓NDIS claiming and compliance
Service areas
We provide support across South East Melbourne including the following suburbs and surrounding areas.
What we need for a referral
To process your referral efficiently and match the participant with appropriate supports, please provide:
- ✓Participant name and contact details
- ✓NDIS plan details (if available)
- ✓Type of support needed
- ✓Location and service area
- ✓Any relevant background or support preferences
- ✓Consent from participant to share information
Privacy and consent
All referrals must have participant consent. We handle all information in accordance with privacy legislation and NDIS Practice Standards.
Our referral process
We make it straightforward to refer participants and keep you informed throughout the process.
- 1Submit referral: Complete the form below or call our team directly
- 2Acknowledgement: We confirm receipt within one business day
- 3Assessment: We contact the participant to discuss their needs and preferences
- 4Service match: We match the participant with suitable supports and workers
- 5Communication: We provide feedback to referring partners about service commencement
Make a referral
Complete the form below or contact us directly on 0406 730 886 or admin@perpetualcare.com.au
Questions about making a referral?
Our team is here to discuss participant needs, service matching or any questions about the referral process. We respond to all enquiries within one business day.